Knowledge Services

Full customer care

The Naviop Knowledge service follows you around the world. It is the professional help you need to fully utilise the power of the products with the least hassle.

Customer satisfaction is a priority, before, during and after the sale. Naviop offers phone assistance for planning, installation, trouble shooting and upgrading each product.

All devices are equipped with a VNC server enabling secure remote connection to the panel via PC through the ethernet connection.

The PC must be programmed with Naviop software, CodeSys with all updated libraries and the correct NDesign release. The technician can then enter the system and perform a runtime analysis.

With more than 70 Naviop Service Points around the world, skilled technical staff are close to hand and ready to quickly solve any issues.